Our Policy on Your Personal Data
When you open an account on e8game, we collect the details you enter during registration — your name, phone number, email address, and date of birth. Each time you deposit or withdraw through JazzCash, Easypaisa, or Raast, we record the transaction reference, amount, and timestamp. We
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do not store your wallet PIN or payment credentials; authentication for JazzCash and Easypaisa happens directly through their own systems, not ours. We also collect technical data automatically: your device type, mobile or desktop browser, IP address, and session activity. This helps us detect unusual login
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behaviour and keep your account connected when you switch between devices. Log in on your phone, continue on a laptop — that session continuity depends on those technical records. Your data is stored on secured servers with access restricted to staff who need it to carry
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out specific functions — account verification, transaction processing, and support responses. We do not sell or pass your personal data to third parties for marketing purposes. We hold your records for as long as your account is active. After you close an account, we retain only
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what applicable rules in your region require us to keep, and non-essential records are cleared on a set schedule. You can request a summary of what we hold, or ask us to remove records that are not subject to retention rules, by contacting our support team.
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This policy applies where access to the platform is permitted under local law. Availability and the rights you hold here depend on regional regulation.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.