Reference

What e8game Does With Your Data

This policy explains what we collect when you create an account or move funds through JazzCash, Easypaisa, or Raast — and how that data is stored, used, and protected.

Account Data ProtectedPayment Records SecuredNo Data SellingYour Rights ApplyContact Us Directly
e8game What e8game Does With Your Data
REACH US DIRECTLY

How to Contact Us About This Policy

If you have questions about how we handle your data, need to access your stored records, or want to request changes, our support team is the right place to start. Bring your account ID when you contact us — it helps us locate your records without delay. Privacy requests related to a specific JazzCash, Easypaisa, or Raast transaction should include the reference number shown in your account history.

Email Support Send your data request or privacy concern to our support email. Include your registered account ID so we can locate your records without delay.
Live Chat Open the live chat window from your account dashboard for real-time privacy queries. Have your account ID ready and we will handle your request directly.
Support Form Use the contact form in your account settings to submit a formal data request. We route privacy submissions to the relevant team and follow up directly.
HOW WE PROTECT YOU

Data Handling and Account Security

We treat data security as an active part of running this platform. Your account details, session data, and payment transaction references are stored with restricted access — only the personnel who carry out verification, transaction handling, or support requests can see them. Cookie data stays local to your browser and does not pass to third-party advertisers. When you close your account, we follow a defined retention schedule, holding only what applicable rules require and clearing the rest.

Data Storage

Account details and JazzCash, Easypaisa, Raast transaction references are stored on access-controlled servers. Only staff with a specific operational need can view your records.

Cookie Handling

We use session cookies to maintain your login across mobile and desktop. Non-essential cookies can be disabled via browser settings without affecting your core account functions.

Login Security

We monitor login attempts and flag unusual activity for additional verification. Your login credentials and payment PINs for JazzCash, Easypaisa, or Raast are never stored by us.

Retention Schedule

We hold your data while your account is active and for a period after closure as required under applicable regional rules. Non-essential records are cleared on schedule.

Common Questions About Your Privacy

These are the questions we get most often from account holders who want to understand their data rights and how this policy applies to them. Each answer here is direct. For anything not listed — a request for your JazzCash or Easypaisa transaction records, a formal deletion request, or a concern about session cookies — contact our support team directly and we handle it from there, no forwarding required.

We collect your name, phone number, email, and date of birth at registration. Each JazzCash, Easypaisa, or Raast transaction is also recorded with its reference and timestamp.

We do not sell or rent your personal data. We may share limited details with JazzCash, Easypaisa, or Raast only to complete your payment transactions — nothing beyond what processing requires.

Contact our support team through live chat or email with your account ID. We locate your records and share what we hold within a reasonable processing timeframe.

Yes. Contact support with your account ID and specify what you want removed. Transaction records required under applicable rules may be retained for the defined period regardless.

We record transaction references and amounts only — not your wallet PIN or credentials. Authentication for JazzCash and Easypaisa happens directly through their systems, not through us.

Essential session cookies keep your account active across devices. You can turn off non-essential cookies in your browser settings — this does not block login or wallet functionality.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.