What This FAQ Section Covers
This section covers the questions we receive through support every day — from first-time account setup to recurring questions about why a Raast transfer shows as pending or how to update your mobile number. We have organised answers by the stage you are at: getting started, moving money, and sorting out your account details. Each answer gives you the actual step or
path to follow, not a redirect. Where a question involves payment verification, we describe exactly what our system checks and why. If you are depositing via Easypaisa for the first time, the FAQ explains the confirmation flow your wallet will show. If your withdrawal is sitting in processing, there is an answer covering what happens during identity checks. Availability of features depends
on local law and eligible regions in Pakistan. For anything not covered here, our support team can be reached directly through the channels listed further down this page.
- JazzCash
- Easypaisa
- Raast
- Bank Transfer